At FirstCapital and its subsidiaries, affiliates, and associated entities (“FirstCapital”, “we”, “us”, or “our”), safeguarding the confidentiality and security of your personal and sensitive personal information is a core priority.

This Privacy Policy explains how FirstCapital collects, uses, stores, and discloses personal information obtained through our website and during the course of providing our services. Please read this policy carefully before using our website or submitting any personal information.

By accessing or using our website, or by submitting information through our client onboarding documents, questionnaires, or application forms, you consent to the terms of this Privacy Policy. This policy may be updated from time to time, and the revised version will be published on our website. We encourage you to review this policy periodically.

 

Collection of Information

 

FirstCapital, its officers, employees, and authorised representatives collect personal and sensitive personal information to establish, manage, and maintain our relationship with you and to provide the products and services you request. Certain information may also be collected to comply with applicable laws, regulations, or regulatory requirements.

If you choose not to provide required information, we may be unable to offer certain services.

The information collected may include, but is not limited to:

• Personal identification and contact information such as name, postal address, email address, and telephone number

• Information relating to your financial affairs, business interests, employment, income, investments, or assets

• Information arising from or required in connection with transactions undertaken by you with or through FirstCapital

• Information necessary to process applications for specific products and services

• Information relevant to marketing and communication of products and services

• Information contained in account opening forms, client agreements, subscription documents, and related records

• Information collected during the establishment of a client relationship, including applications, forms, and questionnaires

• Information relating to your transactions with FirstCapital or third parties

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Use and Disclosure of Information

 

FirstCapital does not disclose your personal information except in the following circumstances:

• Where disclosure is required by applicable law, regulation, government authority, regulator, or pursuant to a court order, decree, or award

• To protect against or prevent actual or potential fraud, unauthorised transactions, or security risks

• To investigate suspected or confirmed fraud or misconduct

• To authorised intermediaries, agents, service providers, market participants, or product providers in connection with investments made by you or services provided to you

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Confidentiality and Security

 

Employees of FirstCapital are required to respect the confidentiality of clients’ non-public personal information. FirstCapital conducts periodic training and awareness programmes to ensure employees understand their obligations relating to data protection and information security.

We maintain reasonable physical, administrative, and electronic safeguards designed to protect personal information from unauthorised access, misuse, alteration, or disclosure. Any employee found to be in violation of these policies may be subject to disciplinary action, including termination.

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Commitment to Information Security

 

Your personal information is stored and processed securely in accordance with applicable Indian data protection and privacy laws. FirstCapital is governed by the laws of India and is not subject to the privacy laws of jurisdictions outside India.

Access to personal information is restricted to FirstCapital employees, authorised agents, advisors (who are bound by confidentiality obligations), and market intermediaries or product providers strictly for the purpose of services or investments availed by you.

 

Delivery of Privacy Policy

 

FirstCapital provides clients with an initial Privacy Policy notice at the time a client relationship is established. Any material changes to this Privacy Policy will be published on our website

 

Contact Information

 

For any complaints, grievances, or concerns relating to privacy or data protection, please contact our Compliance Officer:

Compliance Officer Ms. Sunita Rathi

 

FirstCapital Holdings Private Limited

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📧 Email: sunita.rathi@firstcapital.in

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📍 Ackruti Star, 117, Level One, Central Road. MIDC, Andheri East, Mumbai - 400093.
 

📞 Contact No.: +91.22.4006.9191